How is this possible.
Surface pen light not turning on.
Contacted microsoft support they sent me a new one fre.
A small led light should turn on.
When the cable functions correctly the led lights up as soon as it s plugged into the surface.
If the battery runs out of power the pen will not work.
If your surface slim pen isn t charging here are some things to try.
Select your pen to pair it to your surface.
Press and hold the eraser button that is on the end of the pen for about 5 to 7 seconds.
How to use your surface pen.
If the power connector light doesn t turn on or if it flashes see surface battery won t charge.
Use top button shortcuts.
Press and hold the top button of your pen for 5 7 seconds until the led flashes white to turn on bluetooth pairing mode.
The easiest way to tell if the charging cable is damaged is to check the white led light on the end of the cable that connects to the side of the surface.
But i don t have a way to charge it.
A small led will light.
If your surface doesn t turn on even after it s plugged in the charging cable may be damaged.
A green light means the battery has a charge while a red light means it s almost flat and should be replaced.
Leave your surface pro plugged in and charging for at least 5 minutes minimum.
Try holding the top button down for seven seconds and if the pen light doesn t come on you might need to change the coin batteries as well.
What does the light on my pen mean.
I need help pairing my pen.
Once your pen is paired you ll be able to use the top button.
No light means the battery is dead.
If that didn t work connect the power supply that came with your surface.
The advantage is you do not have to contort yourself to see the light at the surface pro not turning on at all or only turning on momentarily this will help provided the cable problem is closer to the power supply than the usb in the surface pro charger.
The top button does different things depending on how you interact with the button.
If the light turns on proceed with performing the steps on this link under my pen won t pair with my surface or open apps.
To check the battery in a surface pen press and hold the eraser button on the end of the stylus for five to seven seconds.
If the issue persists you may have a defective pen.
My pen still doesn t work.
Only the old nearly dead battery works new identical ones don t.
When your surface is plugged in with the original power cord charge it for 15 minutes.